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Strategic Plan

What is it about?

Over the past two years, Ambulance Victoria has undergone significant change, following the release of the Ambulance Action Plan and the good work of the Ambulance Performance and Policy Consultative Committee. We are making great progress to deliver these changes and our community and our people are seeing real benefits for this work.

With the recent announcement of the government’s $500M investment in our service, it is now time that we consider where Ambulance Victoria needs to be, to deliver quality, timely care for the Victorian community. We have commenced the process to develop a new Strategic Plan for Ambulance Victoria, which will outline our vision, purpose, strategic outcomes and values for the next five years.

What’s happening and when?

Ambulance Victoria Strategic Plan Timeline 2017
Our Board and Executive team have started some of the thinking about our next five years, and we now need to understand more from our partners and the community about what they think will be important for us.  A Strategic Plan Discussion Paper has been released which is designed to kick-start the conversation.

Have Your Say

This Discussion Paper is an important step towards building the best ambulance service possible for the Victorian community and we encourage you to contribute your thoughts and ideas via one of the following channels:

Online Survey

Feedback can be provided through the online survey.

Online Submission

Submissions can be emailed to Ambulance Victoria at


Submissions can be posted to:
Strategic Plan Discussion Paper
c/o Planning Policy and Programs Department
Ambulance Victoria
PO Box 2000
Doncaster VIC 3108