We Love Our Volunteers
We support emergency medical response in more remote rural communities through the training, increased treatment options and deployment of Ambulance Community Officers (ACOs) and Community Emergency Response Teams (CERTs), and the training and support of Remote Area Nurses (RANs) as corresponders to serious cases. These volunteers and staff provide a faster response in medical emergencies, with early intervention and support for patients.
Community Emergency Response Teams (CERTs)
First Responders are volunteers and are despatched at the same time as an ambulance. CERTs provide basic emergency care services within their local community until the ambulance arrives. They do not transport, but provide emergency response in locations that have a low caseload and no ambulance station.
Ambulance Victoria’s standard recruitment procedures apply to First Responders. This includes things like a police check and reference checks. Initial and ongoing training is required.
AV organises several conferences around Victoria each year to maintain First Responder networks and augment skill levels.
Please contact the Volunteer Services department on 1800 733 574 or 03 4313 6504 to discuss the opportunity to become an Ambulance Victoria First Responder. Alternatively you can email your interest to First.Responders@ambulance.vic.gov.au