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In an emergency dial 000

Heat health

Learn how to stay cool and stay safe this summer

Heatstroke is a life-threatening emergency

If you or someone else is experiencing seizures, confusion or stroke-like symptoms, or is collapsing or unconscious, call Triple Zero (000) immediately.

Play your part. Be summer smart.

Whether you’re in the sun, by the water, or on the road this summer, stay cool and stay safe.

hydrated

Stay hydrated

  • Drink water regularly throughout the day
  • Have a water bottle with you
  • Drink alcohol responsibly
others

Check in on others

  • Keep an eye on older people, those living alone, and children.
water

Take care around water

  • Always keep an eye on people who are swimming, especially children.
  • Swim between the flags when you’re at the beach.
cool

Keep cool

  • Use air conditioning and fans when possible.
  • When you’re outside wear sunscreen and wear a hat.
  • Avoid going outside during the hottest time of the day.

Never leave children, older people, or pets in parked cars.

Translated resources

Arabic (العَرَبِيَّة)

Chinese Simplified (简体中文)

Chinese Traditional (中國傳統的)

Dari (درى)

English

Greek (Ελληνικά)

Hazaragi

Hindi (हिंदी)

Italian (Italiana)

Karen (ကညီကျိာ်)

Macedonian (македонски)

Pashto (پښتو)

Persian (فارسی)

Punjabi (ਪੰਜਾਬੀ)

Swahili (Kiswahili / كِسوَهِل)

Tigrinya (ትግርኛ)

Vietnamese (Tiếng Việt)

Calling an ambulance

Calling Triple Zero (000) for an ambulance in an emergency can be stressful for some people. The call taker will ask a lot of questions, which you need to be ready to answer. 

We have prepared some information on what happens when you call an ambulance, including some example questions you may be asked.

These resources are available in other languages too.

translations_20231206

Non-emergency resources