Chief Executive

Responsible to the Board of Directors for the overall management and performance of AV.

Executive Director, Regional Operations

Responsible for coordinating and optimising state-wide emergency and non-emergency ambulance response, and the provision of high quality and patient centred care through regional and clinical operations.

Together with Specialist Operations and Coordination, our operations divisions share the focus on timely access to the right level of care for all patients by the right provider, in the right time, and in the right place. This targeted approach in service delivery ensures the balance of our operational functions is sustainable and effective.

Executive Director, Specialist Operations and Coordination

Responsible for coordinating and optimising statewide emergency and non-emergency ambulance response and the provision of patient care through communications centres, triage services, emergency management and complex care. telehealth services including Nurse on Call and Ambulance Victoria Referral Service.

Together with Regional Operations, our operations divisions share the focus on timely access to the right level of care for all patients by the right provider, in the right time, and in the right place. This targeted approach in service delivery ensures the balance of our operational functions is sustainable and effective.

Medical Director

Responsible for providing expert medical advice, cardiology consultation services, and developingclinical practice guidelines for paramedics and operational employees. David is also an intensive care physician at Alfred Health and a retrieval physician with AV.

Executive Director, Quality and Clinical Innovation (under recruitment)

Responsible for providing leadership and direction for clinical governance, research and evaluation, patient safety and quality systems; and supporting a culture of continuous improvement to ensure Ambulance Victoria delivers safe, high quality patient care and experience, every time.

Chief Information Officer

Responsible for Business Technology and Programs strategy, supporting the delivery of systems and organisational programs, and enabling new initiatives, innovation and functionality through technology to deliver Best Care for every person every time.

Executive Director, Enterprise Services

Enterprise Services centralises enterprise-wide specialist support services, with a supporting business partner model to enable continuous innovation. Responsible for AV’s financial strategy, financial and management accounting services, including compliance with accounting standards and taxation, billing and debt collection, commercial and procurement services, property services, legal and FOI, privacy, and the Membership Subscription Scheme. Enterprise Services is also responsible for asset management, operational logistics, sustainability and audit.

Executive Director, People and Culture

Responsible for providing leadership and direction for the people strategy, organisational development, workforce planning and recruitment, health and safety, wellbeing and support services, diversity and inclusion, industrial and employee relations. People and Culture advances AV’s performance through people partnering to uplift people’s capacity and capability, driving experience and safety outcomes, and enhancing workplace culture.

Executive Director, Strategy and Engagement

Responsible for overseeing a coordinated directorate supporting, enterprise-wide focus and strategy delivery, all aspects of internal and external engagement, program monitoring and evaluation, community fundraising, and risk capability.