Quick links, helplines and useful resources for you and your loved ones.
A guide to dealing with Trauma or Medical Emergencies for Witnesses
24-hour support services
1800 MANERS
1800 626 377
Ambulance Victoria wellbeing and support service.
Beyond Blue
1300 22 4636
Information, support and discussion boards on a wide range of mental health issues.
Kids Helpline
1800 55 1800
Helpline and online counselling support for young people aged 5-25 years of age.
Lifeline
13 11 14
Crisis support and suicide prevention provided via online chat, text and telephone.
MensLine Australia
1300 78 99 78
Telephone and online counselling for people affected by suicide.
Suicide Call Back Service
1300 659 467
27/7 telephone and online counselling for people affected by suicide.
13Yarn
13 92 76
National crisis support line for Aboriginal and Torres Strait Islanders who are feeling overwhelmed or having difficulty coping.
Specific mental health issues
Aspect Australia
1800 277 328
Understanding, engaging and supporting people of all ages on the autism spectrum.
Butterfly Foundation
1800 33 4673
Online and telephone support provided by mental health professionals for anyone concerned about eating disorders or body image issues, including families, and loved ones.
Carers Australia
1800 422 737
National support service for carers and their families.
DirectLine
1800 888 236
Confidential alcohol and drug counselling and referral in Victoria.
Everymind
The Minds Together program for family and friends supporting the mental health of paramedics is free to access and delivered online.
Gambling Help
24/7 online support for anyone affected by gambling.
Griefline
1300 845 745
Grief counselling, community support forums, and helpful resources.
Headspace
1800 650 890
Resources, group chats and online support for young people aged 12-25 years and their families.
Phoenix Australia
Australian National Centre of Excellence for Post-Traumatic mental health, with PTSD-specific resources.
QLife
1800 650 890
LGBTI peer support and referral for people wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
Sane
1800 187 263
Support service for complex mental health issues.
Relationships and family violence
Emergency Service Foundation Families Guide
A online-interactive resource for families of Victorian Emergency Services volunteers.
1800 RESPECT
1800 737 732
National online and phone service offering counselling and information for people impacted by sexual assault, domestic or family violence and abuse.
Relationships Australia
1300 364 277
Relationship support services for individuals, families, and communities.
Safe Steps
1800 015 188
Victoria’s 24/7 family violence response centre, including crisis support, accommodation & safety planning.