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Membership
An Ambulance Victoria membership protects you against costs for ambulance transport and paramedic care. Sign up or log in to renew your membership.
Treatment and transport invoices
If you don’t have a membership or other coverage, you’ll need to pay for your Ambulance Victoria care.
Calling an ambulance
When should you call an ambulance? Call Triple Zero (000) if you or someone you’re with needs urgent medical help.
Non-emergency services
Help for when you need urgent healthcare but it's not life-threatening and you can't wait to see your GP.
AV updates
Get all the news and updates from Ambulance Victoria.
News
Major recognition for Ambulance Victoria’s innovation
Ambulance Victoria has won the Council of Ambulance Authorities (CAA) Excellence in Clinical Practice award for 2025, announced last night at the annual Congress in Adelaide.
AV honoured with two CAA Excellence Awards
Two innovative Ambulance Victoria projects have been recognised on the Australasian stage, winning two categories at the Council of Ambulance Authorities (CAA) Awards for Excellence.
Heart-stopping moment with life-saving response
A quiet night at home turned into a life-or-death emergency for Mornington Peninsula man Alan when he suddenly collapsed from a cardiac arrest in February. In a moment of courage, his wife of 33 years, Anita, sprung into action – immediately calling Triple Zero (000) and beginning CPR. Luckily for Alan and his family, their neighbour Shannon, had the GoodSAM app on her phone and was notified about Alan’s critical condition.
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