Student resources

High school and middle school students

12 - 18 years

Tips for calling an ambulance:

• In an emergency, remember to stop, think, and stay safe. Call Triple Zero (000) in an emergency and ask for an ambulance.
• Know the address or the name of where you are. If you don't know the address, tell the Triple Zero (000) operator the name of a nearby landmark (such as a shop, building, school, university, train station, etc).
• Stay calm and talk slowly to the Triple Zero (000) operator when answering their questions. Do you best to answer their questions so that they can dispatch an ambulance to the right place.
• Paramedics are trusted people who help in a health emergency. Paramedics drive ambulances. Typically, two paramedics will attend your Triple Zero (000) call.
• If it's dark, make sure to turn lights on and clear pathways if it's safe to do so. This helps paramedics get to the person in need faster and safely.

Learn how to save a life in three simple steps: Call, Push, Shock

It's important to start cardiopulmonary resuscitation (CPR) quickly and use an automated external defibrillator (AED) early on someone who is unconscious or not breathing normally.

Learn how to Call, Push, Shock

Primary school and kindergarten students

3 - 12 years

The Triple Zero Kids’ Challenge

The Triple Zero Kids’ Challenge is a comprehensive set of educational resources that provide children with the essential knowledge and skills they need to become competent, confident, and responsible users of the Triple Zero (000) emergency service number.

Play the Triple Zero Kids' Challenge game now

Meet Stretch, the bear who helps save lives

More resources

If you have any questions, feedback, or want to learn more about our education programs please contact community.engagement@ambulance.vic.gov.au(opens in a new window) or call 1300 794 453.