6.1 A refund of an unused portion of a Membership is available upon written request. Refund amounts will be calculated on a pro-rata basis from the date the request is received in writing.
6.2 Refunds will not be provided for the used (i.e. past) portion of a Membership, or for prior Membership Periods.
6.3 An administration fee of $12.50 Incl. GST will apply to all refunds unless waived by AV. Refer to clauses 6.4 & 6.5.
6.4 If a Member has made a duplicate payment in error a refund for the full amount of the current Membership Period may be provided to the Member on request. AV may waive the administration fee in these circumstances. If a refund is not requested by the Member, AV will extend the Membership Period in accordance with the amounts paid.
6.5 If a Member dies, the unused portion of the Membership may be refunded to the estate of the deceased Member or to an authorised representative of the deceased Member upon written request. AV may waive the administration fee in these circumstances.
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