Residential Aged Care Enhanced Response

The Residential Aged Care Enhanced Response (RACER) pathway connects and coordinates Triple Zero (000) calls from residential aged care homes.

The Residential Aged Care Enhanced Response (RACER) pathway commenced in 2022. It connects and coordinates Triple Zero (000) calls from residential aged care homes (RACHs) to best meet patients’ individual care needs.

For many patients, the best care option is a medical or nursing assessment within their home environment (either in person or via telehealth) rather than transport to an emergency department.

Benefits of RACER

Using the RACER pathway reduces the risk of complications that are often associated with hospitalisation of older persons, such as:

  • Delirium.
  • Hospital-acquired trauma.
  • Infections.

The RACER pathway was co-designed with our people, RACH representatives, and health system partners as part of the AV Care Connect program under the Patient Care Academy.

View transcript
Using VVED for Residential Aged Care Homes

Updated

Back to top